Terms and conditions

This page and any pages it links to explains Acas’ terms of use. You must agree to these to use the Acas website (www.acas.org.uk).

Who we are

The Acas website is managed by Acas, a non-departmental government body largely funded by the Department for Business, Energy and Industrial Strategy and will be referred to as ‘we’ from now on.

Using the Acas website

You agree to use the Acas website only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update the Acas website all the time. We can change or remove content at any time without notice.

Website services

You can use the Acas website to access online services, for example e-learning packages and subscribing for news updates.

These can be managed by Acas or an agency.

Linking to the Acas website

We welcome and encourage other websites to link to the Acas website.

You must contact us for permission if you want to either:

  • charge your website’s users to click on a link to any page on www.acas.org.uk
  • say your website is associated with or endorsed by www.acas.org.uk

Linking from the Acas website

The Acas website links to websites that are managed by other government departments and agencies, service providers or other organisations. We do not have any control over the content on these websites.

We’re not responsible for:

  • the protection of any information you give to these websites
  • any loss or damage that may come from your use of these websites, or any other websites they link to

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

Using Acas website content

Most content on the Acas website is subject to Crown copyright protection and is published under the Open Government Licence (OGL).

You cannot use the Acas logo because it is trademarked and exempt from the OGL, except when it forms an integral part of a document or dataset.

You can reproduce content published on the Acas website under the OGL as long as you follow the licence’s conditions.

Contact us if you want to reproduce a piece of content but are not sure if it’s covered by Crown copyright or the OGL.

We do not give any guarantees, conditions or warranties about the accuracy or completeness of any content used by these products. We’re not liable for any loss or damage that may come from your use of these products.

The most up to date version of our content will always be on the Acas website.


While we make every effort to keep the Acas website up to date, we do not provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

We publish impartial information about employment issues on the Acas website. This does not substitute independent legal advice. You should get professional or specialist advice before doing anything on the basis of the content.

We’re not liable for any loss or damage that may come from using the Acas website. This includes:

  • any direct, indirect or consequential losses
  • any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise
  • the use of www.acas.org.uk and any websites that are linked to or from it
  • the inability to use www.acas.org.uk and any websites that are linked to or from it

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.

This includes (but is not limited to) the loss of your:

  • income or revenue
  • salary, benefits or other payments
  • business
  • profits or contracts
  • opportunity
  • anticipated savings
  • data
  • goodwill or reputation
  • tangible property
  • intangible property, including loss, corruption or damage to data or any computer system
  • wasted management or office time

We may still be liable for:

  • death or personal injury arising from our negligence
  • fraudulent misrepresentation
  • any other liability which cannot be excluded or limited under applicable law

Requests to remove content

You can ask for content to be removed from the Acas website. We’ll remove content:

  • in order to comply with data protection legislation covering the rights and freedoms of individuals
  • if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory

Contact us to ask for content to be removed. You’ll need to send us the web address (URL) of the content and explain why you think it should be removed. We’ll reply to let you know whether we’ll remove it.

We remove content at our discretion. You can still request information by contacting us at foi@acas.org.uk.

Information about you and your visits to the Acas website

We collect information about you in accordance with our privacy policy and our cookie policy. By using the Acas website, you agree to us collecting this information and confirm that any data you provide is accurate.

Virus protection

We make every effort to check and test the Acas website for viruses at every stage of production. You must make sure that the way you use the Acas website does not expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use the Acas website.

Viruses, hacking and other offences

When using the Acas website, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to the Acas website, the server on which it’s stored or any server, computer or database connected to it.

You must not attack the Acas website in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to the Acas website to the relevant law enforcement authorities and share information about you with them.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of the Acas website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.


There may be legal notices elsewhere on the Acas website that relate to how you use the site.

We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once will not mean we automatically waive the right on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice.
You’ll agree to any changes if you continue to use the Acas website after the terms and conditions have been updated.

Last updated 26 June 2018

Your contact will be used for research purposes only, in accordance with the Acas privacy policy, stored on our
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